Your Questions Answered
Explore answers to our most frequently asked questions. Everything you need to know, simplified and precise.
What information should I provide when asking about test services?
A) Customer drawing
B) Test requirements
C) Number of pcs or articles
D) Required timeline
E) Full contact info
F) Urgency (Low, Med, High, Critical)
G) Estimated submission date (ESS Orders)
Where is the lab located?
PTS is located at 6120 Hanging Moss Road, Orlando, Florida.
Access streets are SR436 (Semoran Blvd.) & Forsyth Road, close to SR50 East & 417 Greenway.
Where do I park & access the building?
A) Deliveries in the rear
B) Visitors in the front — Blue lobby doors
C) Ring Doorbell or Call 407-678-6900 for access
Are there any access restrictions to PTS visitors or customers?
A) Yes. PTS is an ITAR-registered company and the facility is maintained with access control & video cameras inside & outside of the building. Visitors & customers acknowledge & accept these conditions upon entry to the property.
B) Access beyond the lobby & main conference room area can only be granted to U.S. citizens or U.S. persons with a Green Card. Foreign nationals are not permitted entry beyond those areas. A passport or Green Card is recommended for all visitors.
How do I contact someone at PTS?
A) Human Resources – x102
B) Accounting – x116
C) Front Desk – x230
D) Sales & Quotes – x207
E) Receiving Dock – x102
How long has PTS been in business?
PTS was formed as a MBO from Danaher / Tektronix Component Solutions Test Division located at its present location in 2013.
Prior to 2013, the Test Division operated under Tektronix, Sypris Solutions and Bell Technologies, and was originally acquired from Continental Test Labs (CTL) of Fern Park, FL, and relocated to its present address.
What hours of operation does PTS keep?
PTS operates the test lab over two (2) 8-hour work shifts, M–F, with weekend overtime as needed.
PTS can expand to a 3rd shift if needed.
Office hours are 8:00 AM – 6:00 PM, M–F except holidays.